Operators can select items via PLU (Price Look-Up) number or by touching images on the screen.
This article is a detailed, general guide based on standard features of Digital SM-series industrial scales. Specific functions may vary by manufacturing date or regional software. Always refer to the official printed manual included with your device.
The "Smart Touch Key" function is a notable feature on this scale; it learns which PLUs are selected most often and places them on the main screen for faster access during seasonal peaks or promotions.
To deduct the weight of packaging, containers, or wrapping sheets: Place the empty container on the platter. digi sm 5000 scale user manual
Input mandatory nutritional or allergen statements. Save your changes before exiting the programming menu. 5. Troubleshooting and Error Codes
Here’s a sample blog post / help article based on the (a common retail/industrial scale). Since Digi (now part of Rice Lake Weighing Systems ) has many SM-series models, this covers general operation, setup, and troubleshooting.
Select the barcode system (e.g., EAN-13, UPC-A, ITF) and define the prefix codes to match your Point of Sale (POS) system scanner specifications. Operators can select items via PLU (Price Look-Up)
Disconnected Ethernet patch cable, or invalid local IP address profile assignment.
Direct-access buttons located on the keypad grid. These are mapped to specific fast-moving products (e.g., Key 1 for Bananas, Key 2 for Apples). 4. Daily Operational Guide
If you know the exact weight of your packaging (e.g., 10 grams): Key in the tare weight value using the numeric pad. Press the key. Calling Up a PLU (Price Look-Up) Always refer to the official printed manual included
While many store locations update their Digi SM-5000 scales via back-office software, you can manage PLUs directly on the unit. Entering Management Mode
Inspect physical network connections. Check network settings in the scale's communication configuration menu.
Comprehensive Guide to the DIGI SM-5000 Series Scale User Manual
The manual provides a step-by-step workflow: place the empty container on the scale → press the key → the display resets to zero → add the product. This section often includes troubleshooting notes—for example, if the scale displays “- - - -” or an error code, it likely means the weight exceeds the scale’s 5,000g (or 11lb) capacity, or the tare weight is too high.
Place the scale on a solid, vibration-free table or counter. Avoid areas near air conditioners, heavy machinery, or swinging doors.