Clear the metal platter. Ensure nothing touches it. Restart scale. Sticky residue or misfeed
If you know the exact weight of the container (e.g., 0.020 kg), type 20 and press the [TARE] key.
The standard daily mode used by operators to weigh items, enter PLUs, and print labels.
Like any electronic device, the Digi SM500 scale may occasionally require troubleshooting or maintenance. Here are some common issues and solutions: digi sm500 scale user manual
Clear, readable labels prevent checkout delays and maintain regulatory compliance. Loading Label Rolls Open the printer side door.
: Regular maintenance requires cleaning the thermal print head with specialized cleaning pens or soft cloths to prevent streaking or unreadable barcodes.
The SM-500 series, including the popular SM-500MK4, is known for its speed and versatility: Clear the metal platter
Turn the adjustable rubber feet until the air bubble rests exactly in the center of the target circle. Powering On
The (including MK4, P, B, H, and BS models) is a robust, versatile PC-based weighing and labeling system widely used in retail, supermarkets, and industrial environments. Known for its high precision, fast label printing, and extensive programming capabilities, the SM-500 is a cornerstone of inventory management.
Ensure the PLU was saved correctly in programming mode and that the item is assigned to the correct group. Sticky residue or misfeed If you know the
Platter is touching an object or wind currents are unstable. Clear the area around the platter. Press . Error: Label End The label roll is empty or not threaded correctly. Install a new roll or adjust the paper path tracking. Blank Labels Printed The label roll is loaded upside down.
Wait for the stable indicator icon to light up on the screen. Press the key to issue the itemized thermal label. Pre-Pack Packaging (Using Tare) Place the empty container or tray onto the scale platter. Press the [TARE] key to clear its weight from the display.
The Digi SM500 scale is a highly accurate and reliable industrial scale designed for a wide range of applications, including weighing, counting, and checkweighing. To ensure optimal performance and accurate measurements, it's essential to understand the operation, features, and maintenance of the scale. In this article, we'll provide an in-depth look at the Digi SM500 scale user manual, covering its key features, operating instructions, troubleshooting tips, and more.
Ensure the scale is placed on a stable, level surface. Use the adjustable legs and bubble level to ensure accuracy.
Select whether the item is weighed ( 0 ) or non-weighed piece count ( 1 ), then press [X] or [ENTER] .